Website outcomes

3 outcomes a website can deliver: increase revenue; reduce costs; improve customer loyalty/satisfaction. Article @ http://is.gd/oTu4

Disney

Just back from Disney. It all looks so simple. How is it that "It's a Small World" is so engaging? Basic animatronics. A boat. And yet, Wow!

Interview w/former Imagineer: http://is.gd/sVWg & http://is.gd/sVY9. "Human spirit in design is the strongest thematic element there is"